November 2012
Gratitude with Customers

In this month of gratitude, I began to ponder how well we thank our clients for their patronage.  We send a thank-you card, handwritten, to each of our clients, thanking them for their contribution and loyalty, since many of them are repeat customers. And we do this every time they buy from us.

Much is being written now in popular psychology about the importance of gratitude in our life. The Secret made gratitude even more popular.  The heart of gratitude is humility, and a sincere appreciation for all that we have and all that we are, which has been given to us.